A surprising number of people hesitate to start a patch order because they think they need a "proper" design file first. You don't. Digitizing — turning your artwork into a production-ready stitch or print file — is our job, not yours. But some source files make that job faster than others, so here's what actually helps.
If your logo exists as an AI, EPS, or SVG file (common if a designer built your brand), send that. Vector files scale to any size with zero quality loss and usually have clean, separate color layers, which makes digitizing faster and more accurate — especially for fine detail or small text.
A PNG or JPG works fine as long as it's genuinely high-resolution — think "the original file a printer would use," not a version that's been resized down for a website or screenshotted off Instagram. As a rough guide, if you can zoom into the image on your screen and the edges are still crisp rather than blocky, it's probably good enough to start from.
Genuinely — if you don't have a finished design at all, say so. A hand-drawn sketch, a Pinterest reference, or even a written description of what you're picturing is enough to start a conversation. We'll turn it into a clean design you can approve before anything goes into production. This is normal, not a hassle.
| Send this | Not this |
|---|---|
| The original, full-size logo file | A screenshot of the logo on your website |
| A photo of a physical patch or design you like, in good lighting | A blurry or low-resolution phone photo |
| A watermark-free reference image | A stock image pulled with a visible watermark still on it |
| A hex code or Pantone number for exact colors | "It's kind of blue" with no reference |
None of these are dealbreakers — we can usually work with whatever you have — but the cleaner the source, the fewer rounds of back-and-forth before your proof looks right.
Whatever you send, include your exact colors if they matter to you (a hex code, a Pantone reference, or even "matches the blue on our website" with a link). Color is the single most common thing that needs a revision round on a proof, and it's the easiest one to get right the first time if we know what you're actually matching against.
Start your quote with whatever design material you have on hand — we'll take it from there.
No commitment, no design fee — quotes usually go out the same day.